United British Caravans is one of England’s most respected and long‑standing caravan dealerships, offering an extensive range of new and used caravans, motorhomes, campervans, accessories, awnings, parts and outdoor leisure gear. Based in Newcastle upon Tyne and serving enthusiasts across the North East and beyond, UBC combines deep industry experience with exceptional customer care. From quality touring caravans and motorhomes to personalised service and repairs, their team is committed to helping every customer enjoy life on the road.
When United British Caravans decided it was time to streamline operations and improve business control, one tool stood out immediately — Navigator.
“It was my only must‑have on my shopping list when I came to work here — we simply couldn’t operate without it.” — Alex Levington
Prior to Navigator, the team struggled with fragmented information, disconnected departments and limited visibility into performance.
What they needed was a single platform that would unify sales, parts, service, and accounts — and Navigator delivered.
Navigator gives the team complete visibility across the dealership.
Instead of waiting until year‑end to understand performance, managers now produce monthly accounts and track results with clarity and confidence.
That information empowers faster decision‑making and helps the business stay agile and informed.
United British Caravans stocks thousands of parts and accessories, and Navigator makes managing that inventory seamless.
The system doesn’t just show current stock - it understands what can be stocked and includes a full built‑in price list so staff can advise customers with confidence and process orders quickly and accurately.
One of Navigator’s biggest benefits is how it connects all parts of the business:
Every department works from the same data - no more lost notes, miscommunication, or duplicated effort.
Alex puts it clearly:
“Everything is connected and that’s the key thing… If you’re looking for a system to run your business more efficiently… this is the one.”
With fewer caravan dealers operating today, UBC has grown its service department and added technicians to meet rising demand from repeat customers.
Navigator helps schedule, track, and manage service work efficiently, ensuring nothing slips through the cracks.
Navigator’s intuitive design means less manual work and fewer resources needed behind the scenes.
UBC eliminates the need for large back‑office teams sifting through accounts - everything is built into one logical, easy‑to‑use system.
United British Caravans isn’t just selling caravans; they’re delivering a seamless experience that keeps customers returning year after year.
Navigator has:
“We couldn’t manage what we do today without Navigator.” — Alex Levington
If your caravan, motorhome or leisure vehicle business needs a system that connects every department and supports long‑term growth, United British Caravans’ experience shows that Navigator is the solution you can rely on.
