Navigator Engage 360

Engage 360 is all about integrating Navigator with third party products and services

Navigator Engage 360

Ever had to copy or paste between two systems, or look-up a phone no in one system to find it's wrong as it wasn't updated.... Well Engage 360 helps prevent this, moving information automagically between systems and making processes efficient

eCheckout

These days, customers expect to be able to transact online. Navigator Online Integrated Payments allow a dealer to email payment requests to Sales and Service Customers to pay for their vehicle deposits, or service invoices with the click of a button. This makes life easier for the customer but also for the dealer, as it is fully integrated end to end posting the payment direct to the system!

Check out how this works in this video. This feature is simply part of Navigator - all you need is an appropriate online Merchant Account.

Judge Service

Judge Service helps you to both engage with your prospects and also gain recommendations, find out where you have failed and provide evidence of your reputation to prospects.

Navigator have partnered with Judge Service to provide a cohesive and seamless set of services.

Navigator Document Storage

Drive efficiency with a smarter, cheaper, easier way to store documents. Save on the labour and space required by paper filing systems. Access and print any of your docs, from any of your sites. All within Navigator’s integrated document scanning and storage system.

Phone Integration

If people are the heart of a dealership the DMS is the brain.  So it makes sense to connect them via the most sophisticated communications system – which is why Navigator has extensive  integration with telephone system. This links your DMS directly with your phone system. It makes perfect sense and delivers huge savings. Navigator Phone Integration takes customer communications to another level.

SMS Marketing and Notifications

Keep your customers informed in the most convenient way possible. It’s easy to send SMS text messages directly from Navigator. Create a text marketing campaign and have it delivered in a few clicks. Tell a customer their vehicle is ready, and send other useful updates.

Online Service Booking

Take customers from service reminder to confirmed booking in a few clicks. Navigator online booking links with your DMS and website to make bookings more convenient and more efficient. Increase your conversion rates with Navigator.

Aftersales Contact Manager

Navigator’s Aftersales Contact Manager (ACM) is the silent salesman who never stops working. Save money and labour with automated reminders and integrated online booking. Cut costs by around £4 per booking thanks to the ACM’s efficient, multi-channel communications. You’ll have more aftersales profit from less effort.

5 things your DMS should be doing for you

Following the Coronavirus Pandemic, consumer buying habits have changed. Dealers need to adapt accordingly. This guide gives an insight into 5 things that you need your DMS to do for you to help you adapt, increase profitability and customer satisfaction.

Navigator Digital Dashboard

What you can measure you can improve !

We all use KPIs for a reason - measuring performance against benchmarks and targets focuses us and our team into generating the performance your business needs.

Check out all the Navigator modules...

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