Workshop

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Organise jobs and manage staff, resources and customers more efficiently than ever before.

Workshop

Organise jobs and manage staff, resources and customers more efficiently than ever before.

CRM

Vehicles

After Sales

Marketing

Accounts

Integrations

MyAutoCompanion

Workshop System

Navigator users can load their workshop, manage jobs and simply raise invoices to customers.

With Integrated Health Checks, Online Service Booking and full integration with Parts, Vehicle Stock and Accounts.

See the detailed features below

Workshop Dashboard

Workshop Dashboard

Every detail you need for the coming day is displayed on Navigator’s dashboard. The latest status of every job? Check. Perfectly organised appointment schedules? Check. Efficient staff? Check.

Keeping Customers Informed

Keeping Customers Informed

Integrated text messages keep customers up-to-date with their repairs. They feel in touch with you and will need to make fewer calls to check on progress. Servicing dates, MOT tests, in fact everything is booked automatically. Navigator even reminds staff to contact customers when required.

Maximise Workshop's Potential

Maximise Workshop's Potential

How to have the world’s most efficient workshop?

1. check available hours;

2. see which vehicles are in workshop;

3. check loan car collections and returns;

4. schedule jobs to match technicians’ hours and abilities. Navigator monitors your service, repair and MOT hours, and all sub-contract jobs, giving meaningful management reports on all data.

Result? Efficient workshop plus happy customers.

The Navigator Technicians'sApp

Empower your technicians and service department to be more efficient using the Navigator Service App.

With the App, your technicians can :-

  • View all the details of the job and record your time by clocking on and off.
  • Message your Service Team.
  • Record your notes along with images
  • Update the job status

All without leaving the ramp.

This keeps your technician ultra-efficient by keeping him working on the car the the maximum time possible.

The app works on a mobile phone as well as a wifi device - giving the ability for mobile technicians to manage their work in real time as well.

Smarter Staff Management

Smarter Staff Management

Accurate insights into every technician’s performance and efficiency. The touch-screen clock-in system monitors attendance and jobs, then reports on everything you need to know.

Crystal Clear Job Costing

Crystal Clear Job Costing

Costing is clearer for you and your customers with Navigator. See costs on a line-by-line or incident basis. Each new part is allocated to the appropriate line or incident. It’s crystal clear and it’s simple to use

Vehicle Health Check

Vehicle Health Check

With the powerful Navigator Vehicle Health Check system integrated within your Navigator System., you’ll discover powerful new sales tools and save hours of wasted data entry time. The use of video increases authorisation rates adding to workshop sales and profit.

Workflow is integrated through the Navigator Parts and Service System to reduce double entry of information between the Vehicle Health Check and the main Navigator system.

The health check is based on AutoVHC which is approved for use in most franchises.

The Accounting Suite

Accounting should be seen and not heard!

Apart from by the Accounts Team!

Navigator Accounting is like the proverbial ice-berg. Most of it is hidden in the depths of Navigator, automatically squirreling away information on every transaction, recording details of every invoice and payment in and out of the business.

So, Accounting is fully integral to every process.

The Accounts Team have full visibility of every transaction, using advanced drill-down reporting, allowing drill down right to the point of viewing an invoice (even a purchase invoice!) 

And it's an Accounting System that's designed from the ground up for Dealership use, understanding how dealers need to analyse their data and recording it automatically in a style to enable that.

Fully able to work with multi-company, multi-branch and multi-franchise setups.

Report on vehicle sales split Retail or Trade, that's automatic. Break down further to analyse franchise or non franchise sales, yep that's automatic too!

Do the same in Workshop.. of course!

Navigator Accounts has all the key features you'd expect in any modern Accounting System, like

VAT Making Tax Digital,
Integration with your Bank account
Generation of formatted Management Accounts

See more details below

Accounting Designed For The Motor Trade

Navigator’s accounting suite gives you built-in, dedicated ledgers for vehicles, warranties and assets. And because everything is fully integrated with your sales, parts and workshop systems, you’ll find bookkeeping refreshingly simple.

Easily Customise Your Accounts

Need to keep separate books for each of your departments? A parts only account, for example? Consider it done.

Detailed Reports In Your Preferred Format

This is your system, so you decide what it looks like, what
data it delivers, how and when it is delivered.

It’s down to you when you see your full management accounts and Daily Operating Control reports. And, to make life easier, every report can be sent to Microsoft Excel for formatting and “what if” analysis.

And relax.

Dealership Size Doesn't Matter

Whether you’re a group of 99 companies in thousands of branches, or you’re a sole trader, Navigator’s accounting suite fits because it’s scalable and it’s adaptable.

Navigator’s nominal ledger can even generate manufacturer composites.

Reduce Pricing Errors

This is smart working.

Navigator highlights pricing errors so they don’t damage your business. It tracks all deliveries and it reports back exactly what you need to know to be one step ahead.

All parts, sub-contract and sundry goods are matched and checked when posting the invoice.

Credits due, returns, short deliveries and bonuses? Check, check, check.

Authorise Invoices in Advance

One of the key benefits of having our own internal accounting system is to be able to more tightly integrate the Accounting system with the other departments.

This is a great example of this at work.

So, what anyone in any department accepts goods or services into their department - eg buying parts, sub contracting repair or buying an extended warranty - the details are automatically transferred to accounts.

When the invoice comes in, if it matches these details, then the Accounts team can continue processing without having to further authorise the invoices.

Make smoother and efficient.

If there is a query, then they can also see the details of the original goods in - it may be simple that it's a part invoice.

Navigator Invoice Capture and Post

Navigator Invoice Capture and Post uses Artificial Intelligence and Machine Learning to automatically capture invoices, read the information on them to assist in the processing and posting into Navigator.

This can save 80% of the time taken to process purchase invoices!

Book a Discovery Call

Workshop System

Navigator users can load their workshop, manage jobs and simply raise invoices to customers.

With Integrated Health Checks, Online Service Booking and full integration with Parts, Vehicle Stock and Accounts.

See the detailed features below

CRM

Vehicles

After Sales

Marketing

Accounts

Integrations

MyAutoCompanion

Sales 360 - The Heart of Navigator DMS

Sales 360 is the Navigator sales enquiry manager module. It collects, collates and cross-references all of a customer’s different digital enquiries into one place, prompting one salesperson to handle the details and streamlining the entire transition from enquiry to sale.

All Enquiries from All Sources

Sales 360 is one of the most valuable pieces of software available to dealership sales staff. It is a central Lead magnet - picking up information from all sources - email, web contact forms, Autotrader and other third parties. It aggregates them into a single Enquiry, giving your sales team a true 360 degree view of the prospect.

Also, as a fully integral part of the Navigator system, if the prospect already has a relationship with the dealership, this is highlighted - including details of their existing car, when they bought it, what deal they bought on and their Service History.

Sales Enquiry Management Made Easy

Sales 360 is the Navigator sales enquiry manager module. It collects, collates and cross-references all of a customer’s different digital enquiries into one place, prompting one salesperson to handle the details and streamlining the entire transition from enquiry to sale.

Never Miss a Lead with Sales 360 Diary Prompts

The tasks diary in Sales 360 means you never miss a beat. The diary prompts you with contact details, reminders and actions.  

And it’s where new enquiries pop up for your immediate attention.

360 Degree View of the Enquiry

To build your sale you need all the facts to hand. So Sales 360 compiles everything into one screen: from the customers’ contact details to their PX valuation; from their a new car enquiry via the manufacturer’s website to their test drive requests; right down to their finance company report.

This single contact stream converts multiple enquiry requests from the same customer automatically and seamlessly into a single enquiry.

Sales 360 Product Walkthrough

Your Sales Team will use Sales 360 to provide an Integrated CRM & Lead Management, which seamlessly integrates with vehicle stock management, and sales order processing.

It means your team can pick up a lead, follow it through and raise, invoice and handover a vehicle – simply and fully integrated.

Watch the video above, or read the information below for an overview of the key features.

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