PlayCRM overview
Sales 360 CRM Overview
See how Navigator manages enquiries, customer journeys, vehicle sales and follow-up workflows from one connected CRM.
Watch walkthrough →How can we help your dealership work smarter?
Find helpful answers, product walkthroughs, dealership insights and practical guidance to help your team get more from DMS Navigator.
Product walkthroughs
Watch the key workflows in action
Short videos to help you understand how Navigator supports different areas of dealership operations.
PlayPayments
Navigator Payments Explained
Understand how card, online, bank and pay-later payments connect directly into dealership workflows.
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PlayAnalytics
Reporting & Analytics Walkthrough
Explore how real-time reporting improves visibility across sales, service, accounts and operations.
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PlayService
Service Management Overview
Learn how Navigator supports bookings, workshop activity, customer communication and aftersales workflows.
Watch walkthrough →Feature hubs
Choose a feature area to explore
Each feature card should open an inner page with focused Q&A, helpful articles and next-step guidance.
Getting Started
Onboarding, first steps and training support.
Sales 360 CRM
Enquiries, sales journeys and customer follow-up.
Accounts & Payments
Integrated payment workflows and reconciliation.
Vehicle Stock
Stock visibility, vehicle admin and group operations.
Aftersales & Service
Bookings, workshop tasks and service communication.
AI & Automation
Practical automation that supports dealership teams.
Integrations
Connect Navigator with tools and suppliers.
Reporting
Operational visibility and real-time decisions.
Common dealership questions
Answers for decision-makers and teams
Find answers to the questions dealerships ask most about pricing, switching systems, suitability and integrations.
How much does a Dealer Management System cost? +
The cost of a DMS depends on factors such as dealership size, number of users, required modules, and integrations. Navigator is designed to scale with your business, whether you operate a single site or a multi-location dealership group.
Explore Pricing Options →Can I afford to change systems? +
Many dealerships delay upgrading systems because they expect large upfront costs or operational disruption. Modern DMS platforms are designed to improve efficiency, reduce manual admin, and support long-term operational growth.
Calculate Your Dealership Requirements →What affects DMS pricing? +
Pricing is typically influenced by:
- number of users
- dealership locations
- modules required
- integrations
- support requirements
Navigator allows dealerships to tailor the platform around operational needs rather than paying for unnecessary functionality.
Discuss Your Setup →Will changing systems disrupt my dealership? +
System migration is one of the most common concerns dealerships have. Navigator implementation is structured in phases, with onboarding, migration support, and training designed to minimise operational disruption.
See Implementation Process →How long does implementation take? +
Implementation timelines depend on dealership size, data migration complexity, and required integrations. Smaller dealerships can often onboard quickly, while larger groups may require phased rollout planning.
Speak to Our Team →Will my staff need training? +
Yes, but modern dealership systems are designed to be easier to navigate and more intuitive than legacy platforms. Navigator provides onboarding guidance and module-specific training to help teams adapt quickly.
Explore Product Walkthroughs →Can you migrate our existing data? +
Navigator supports structured data migration from existing dealership systems where possible, helping preserve customer records, vehicle data, and operational history.
Learn About Migration Support →Is Navigator suitable for independent dealerships? +
Yes. Navigator supports both independent dealerships and larger dealer groups, with modular functionality that can scale alongside your operations.
Explore Navigator Features →Can Navigator support multi-site dealership groups? +
Navigator is designed to provide visibility and operational control across multiple dealership locations, while maintaining department-level reporting and permissions.
See Multi-Site Capabilities →Is Navigator suitable for used car dealerships? +
Yes. Navigator supports vehicle sales, customer management, reporting, finance workflows, and aftersales operations for both used and mixed-franchise dealerships.
Explore Sales Features →Will Navigator integrate with our existing systems? +
Navigator supports integrations with a wide range of third-party dealership platforms, helping reduce duplicate data entry and disconnected workflows.
Explore Integrations →Featured articles
Dealership insights visitors can act on
Practical insights to help your dealership grow and operate more efficiently.
The Hidden Cost of Disconnected Dealership Systems
Show how small workflow gaps create larger costs across sales, service, accounts and customer communication.
Read article →Why Integrated Payments Matter for Modern Dealerships
Explain why payment journeys should connect naturally with customer records and dealership processes.
Read article →What Should Dealerships Expect from a Modern DMS?
Frame expectations around usability, connected data, reporting, support and flexible workflows.
Read article →Practical Uses of AI in Dealership Operations
Keep AI tangible by focusing on admin support, prompts, insight discovery and consistency.
Read article →
