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Sales 360 CRM

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Control your Sales Funnel, capture and manage every lead

Sales 360 CRM

Control your Sales Funnel, capture and manage every lead
Navigator Sales 360 CRM System for Car, Van, Motorhome and Caravan Dealers
Your Sales Team will use  Sales 360 to provide an Integrated CRM & Lead Management, which seamlessly integrates with vehicle stock management, and sales order processing.

It means your team can pick up a lead, follow it through and raise, invoice and handover a vehicle - simply and fully integrated.

Watch the video above, or read the information below for an overview of the key features.
Book a Discovery Call
Video TourSee other modulesNext >

Sales 360 - The Heart of Navigator DMS

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Sales 360 is the Navigator sales enquiry manager module. It collects, collates and cross-references all of a customer’s different digital enquiries into one place, prompting one salesperson to handle the details and streamlining the entire transition from enquiry to sale.

All Enquiries from All Sources

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Sales 360 is one of the most valuable pieces of software available to dealership sales staff.

It is a central Lead magnet - picking up information from all sources - email, web contact forms, Autotrader and other third parties. It aggregates them into a single Enquiry, giving your sales team a true 360 degree view of the prospect.

Also, as a fully integral part of the Navigator system, if the prospect already has a relationship with the dealership, this is highlighted - including details of their existing car, when they bought it, what deal they bought on and their Service History.

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Sales Enquiry Management Made Easy

When a customer feels that you know them, know their needs and have all their details to hand then they feel appreciated and can see that you’re on top of your game. You know what they want and how you can meet their needs. Result? A fully-informed salesperson and professionally handled customer, with your DMS giving full access to all the functions and minute details that an Administrator or Sales Manager will ever need.

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Never Miss a Lead with Sales 360 Diary Prompts


The tasks diary in Sales 360 means you never miss a beat. The diary prompts you with contact details, reminders and actions.  

And it’s where new enquiries pop up for your immediate attention.

360 Degree View of the Enquiry


To build your sale you need all the facts to hand. So Sales 360 compiles everything into one screen: from the customers’ contact details to their PX valuation; from their a new car enquiry via the manufacturer’s website to their test drive requests; right down to their finance company report.

This single contact stream converts multiple enquiry requests from the same customer automatically and seamlessly into a single enquiry.

Next >
Book a Discovery Call

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Home / Learning Centre / Sales 360 CRM
Learning Centre Topic

Sales 360 CRM

Learn how DMS Navigator helps dealerships manage enquiries, customer journeys, sales activity and follow-up workflows from one connected CRM.

Watch walkthrough View FAQs
Sales 360 CRM video thumbnail ▶
Sales 360 CRM Overview

See how Navigator manages enquiries, customer journeys, vehicle sales and follow-up workflows.

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Feature overview

Explore the full Sales 360 CRM product page and core functionality.
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Product video

Watch the CRM workflow and see how enquiry management connects.
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Common questions

Read answers about sales follow-up, customer journeys and visibility.
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Related articles

Read practical dealership insights linked to CRM and customer experience.

What Sales 360 CRM helps with

Sales 360 CRM is designed to help dealership teams manage enquiries, customer activity, follow-ups and sales workflows in one connected place.

View feature page

Enquiry management

Keep new sales enquiries organised so teams can respond quickly and consistently.

Customer journey visibility

Give teams a clearer view of customer activity, communication and sales progress.

Follow-up workflows

Help sales teams manage reminders, next steps and customer communication more effectively.

Sales reporting

Support better visibility across sales activity, performance and operational decisions.

Sales 360 CRM FAQs

Common questions

Simple answers for dealership decision-makers and sales teams.

How does Sales 360 CRM help manage enquiries?
It helps dealership teams keep enquiries, customer information, sales activity and follow-up actions in one connected workflow.
Can sales teams track follow-ups?
Yes. Sales teams can manage follow-up activity more clearly, helping reduce missed opportunities and improve consistency.
Does it help with customer journey visibility?
Yes. Navigator helps teams view customer activity and sales progress in a more connected way.
Can managers report on sales activity?
Yes. Connected reporting helps managers monitor activity, performance and sales workflow visibility.
Related insights

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